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Industries · Automotive

Automotive teams that sell, serve and build better.

Training, learning platforms and job-ready people for car and two-wheeler makers, component suppliers, dealerships and EV companies.

Track recordOur founder led dealer service training for India's largest car maker (2013).

Talk to our Automotive team

Tell us what you need. We will send a clear proposal.

Who we work with

Built for automotive organisations of every size

Car and two-wheeler OEMs

Tier-1 and Tier-2 component suppliers

Dealerships and service centres

EV makers, battery and charging companies

What we offer

Four ways we help

Use one, or combine them into a single programme that we run for you.

Corporate training

Service advisor, showroom sales, workshop, dealer-manager and plant-quality programmes, run live at your locations or online.

Managed learning

We run your whole dealer or plant training calendar: needs analysis, content, trainers, LMS and monthly reports.

LMS for your company

A private learning portal with your logo for every dealer and plant, with dashboards for managers.

Hiring-ready talent

Trained service advisors, sales consultants, EV technicians and quality trainees, ready to join.

Consulting & research: Dealer skill-gap audits, customer-satisfaction improvement projects and EV-readiness training plans.
Flagship programme

Service Advisor Excellence — Level 1 & 2

Service advisors are the face of the workshop. This two-level programme builds ownership of every customer interaction, from vehicle reception to delivery, and keeps it alive with a 30-day refresher on the LMS.

Duration2 + 2 days
BatchUp to 20
Follow-upDay 15 & 30 quizzes
Modules
  1. Role of the service advisor and the growth path
  2. Customer types and how to handle each one
  3. Grooming, mannerism and first impressions
  4. Effective probing and assertive communication
  5. Managing high load, stress and escalations
  6. Priorities, goal setting and a SMART action plan
  7. Mobile refresher quizzes with a report for the works manager
How we work

The Epigenesis method

Role-based learning that is tied to business results, not just attendance.

Map roles

We list every role and confirm its KRAs and pain points with your business head.

Find gaps

Pre-tests and manager inputs show the skill gaps for each role.

Build paths

Each role gets a learning path: live sessions, e-modules and on-the-job tasks.

Deliver & reinforce

Live batches plus mobile refreshers at day 15 and day 30 on your LMS.

Measure

Post-tests, lead indicators and a monthly dashboard for your leaders.

Roles we cover

From the front line to leadership

Service advisorsJob controllersSales consultantsWorkshop techniciansEV techniciansWorks managersSales managersShop-floor supervisorsQuality engineersGraduate engineer trainees

Hiring-ready talent

We train freshers for these roles and share shortlisted, assessed candidates with you:

  • Service advisors
  • Sales consultants
  • EV technicians
  • Quality and production trainees
Request candidates
The Epigenesis LMS

Your own learning portal, with your logo

Every corporate programme comes with a private portal on our LMS. You get dashboards; we keep it running.

  • Role-based learning paths with pre-tests and post-tests
  • Live classes with automatic recordings
  • Mobile refresher quizzes at day 15 and day 30
  • Manager and HR dashboards, certificates and reports
  • English and Hindi
Your CompanyDashboardLearning pathsLive classesAssessmentsReportsCertificates
Pathsby role
Liveclasses + recordings
Reportsfor managers
Service Advisor Excellence
First-Line Manager Pathway
Safety Leadership
Product update: Q3
Day-30 refresher quizDue
FAQs

Questions leaders ask us

Can’t find your answer? Send us an enquiry and we will reply.

Can you train staff across many dealerships at once?

Yes. We combine live batches at your regional locations with the same modules on your branded LMS, so every dealer gets the same standard and managers see progress in one dashboard.

Do you cover electric vehicles?

Yes. The EV & Workshop Technician Programme covers EV architecture, battery and BMS basics, high-voltage safety and diagnostics.

How do you measure results?

Every programme has a pre-test and post-test, refresher quizzes on day 15 and day 30, and a manager report. For dealer programmes we also track the customer-satisfaction measures you already use.

Can you supply trained people instead of training our staff?

Yes. Our job-ready programmes train freshers as service advisors, sales consultants, EV technicians and quality trainees, and we share shortlisted candidates with you.

What does it cost?

Pricing depends on the number of learners, locations and the mix of classroom and online learning. Send an enquiry and we will share a proposal.

Start a conversation

Build a stronger Automotive workforce

Tell us about your teams, locations and goals. We will propose a programme, a pilot and how we will measure it.

  • Proposal tailored to your roles
  • Pilot batch before scale-up
  • Your branded LMS portal included

Request a proposal

No obligation. Your details stay private.