Pathsby role
Liveclasses + recordings
Reportsfor managers
Service Advisor Excellence
First-Line Manager Pathway
Safety Leadership
Product update: Q3
Day-30 refresher quizDue
Sales, service and field-technical training for operators, tower companies, equipment vendors and retail partners, plus job-ready hiring pipelines.
Tell us what you need. We will send a clear proposal.
Use one, or combine them into a single programme that we run for you.
Retail and enterprise sales, customer care, fibre and 5G technical skills, and team-leader programmes.
We run training for your stores, call centres and field teams across circles.
A branded portal for product launches, compliance and certification of partner staff.
Trained sales associates, customer care executives, fibre and tower technicians, and network engineer trainees.
The original version of our 100-hour sales associate programme, built for broadband, mobile and enterprise telecom sales. Graduates learn products, selling, customer care and target discipline in 12 days.
Every programme runs live, online on the Epigenesis LMS, or blended, with a certificate on completion.
The original version of our 100-hour sales associate programme, for broadband, mobile and enterprise telecom sales.
Voice, chat and store service skills for telecom customer care, with first-call resolution and upselling.
Field skills for FTTH fibre installation, tower safety and 5G network basics.
Consultative selling of leased lines, cloud, IoT and managed services to business customers.
Role-based learning that is tied to business results, not just attendance.
We list every role and confirm its KRAs and pain points with your business head.
Pre-tests and manager inputs show the skill gaps for each role.
Each role gets a learning path: live sessions, e-modules and on-the-job tasks.
Live batches plus mobile refreshers at day 15 and day 30 on your LMS.
Post-tests, lead indicators and a monthly dashboard for your leaders.
We train freshers for these roles and share shortlisted, assessed candidates with you:
Every corporate programme comes with a private portal on our LMS. You get dashboards; we keep it running.
Can’t find your answer? Send us an enquiry and we will reply.
Yes. A branded LMS portal plus short live sessions is the most effective way to certify partner staff at scale.
Yes. The Fibre, Tower & 5G Technician Programme covers FTTH installation, splicing, tower safety and 5G basics.
Yes. We run the 100-hour job-ready programme and share candidates who clear the final evaluation.
Yes. Our Enterprise (B2B) Solutions Selling programme covers consultative selling of connectivity, cloud and IoT.
By number of learners, circles and programme mix. Send an enquiry for a proposal.
Tell us about your teams, locations and goals. We will propose a programme, a pilot and how we will measure it.
No obligation. Your details stay private.