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Industries · Sports & Games

The workforce behind great sporting events.

Volunteer, venue-staff and support-staff training for events and leagues, plus sports management, coaching and esports courses for students.

Track recordOur founder led volunteer workforce training for the Commonwealth Games, Delhi 2010 (30,000+ volunteers).

Talk to our Sports & Games team

Tell us what you need. We will send a clear proposal.

Who we work with

Built for sports & games organisations of every size

Event organisers and leagues

Federations, SAI and state sports departments

Sports academies and clubs

Stadiums and venue operators

What we offer

Four ways we help

Use one, or combine them into a single programme that we run for you.

Event workforce training

General, role-specific and venue-specific training for volunteers, staff and contractors, with bilingual manuals.

Managed learning

We plan and run the full training programme for your event or league, season after season.

LMS for your organisation

A branded portal for volunteer onboarding, manuals, quizzes and certificates.

Courses & certification

Sports management, coach and support-staff certification, and esports careers for students.

Consulting & research: Workforce training plans for new events, manual writing (English and Hindi) and trainer-network set-up.
Flagship programme

Major Event Workforce & Volunteer Training

Built on the method used to prepare 30,000+ volunteers for the Commonwealth Games, Delhi 2010. Every person gets general training, then role and venue training, supported by a bilingual manual they keep.

ScaleHundreds to 30,000+
LanguagesEnglish + Hindi
DeliveryLive + LMS
Modules
  1. Event overview and the guest experience
  2. Workforce roles, accreditation and venue procedures
  3. Welcoming the world: culture and courtesy
  4. Conflict resolution and the right attitude
  5. Communication and adaptability
  6. Energy, enthusiasm and personal dedication
  7. Role-specific and venue-specific training
  8. Bilingual manuals and a trained trainer network
How we work

The Epigenesis method

Role-based learning that is tied to business results, not just attendance.

Map roles

We list every role and confirm its KRAs and pain points with your business head.

Find gaps

Pre-tests and manager inputs show the skill gaps for each role.

Build paths

Each role gets a learning path: live sessions, e-modules and on-the-job tasks.

Deliver & reinforce

Live batches plus mobile refreshers at day 15 and day 30 on your LMS.

Measure

Post-tests, lead indicators and a monthly dashboard for your leaders.

Roles we cover

From the front line to leadership

VolunteersVenue staffSports support staffAccreditation teamsHospitality teamsCoachesAcademy managersEvent managersEsports operators

Hiring-ready talent

We train freshers for these roles and share shortlisted, assessed candidates with you:

  • Event and venue staff
  • Sports management graduates
  • Certified coaches
  • Esports and gaming professionals
Request candidates
The Epigenesis LMS

Your own learning portal, with your logo

Every corporate programme comes with a private portal on our LMS. You get dashboards; we keep it running.

  • Role-based learning paths with pre-tests and post-tests
  • Live classes with automatic recordings
  • Mobile refresher quizzes at day 15 and day 30
  • Manager and HR dashboards, certificates and reports
  • English and Hindi
Your CompanyDashboardLearning pathsLive classesAssessmentsReportsCertificates
Pathsby role
Liveclasses + recordings
Reportsfor managers
Service Advisor Excellence
First-Line Manager Pathway
Safety Leadership
Product update: Q3
Day-30 refresher quizDue
FAQs

Questions leaders ask us

Can’t find your answer? Send us an enquiry and we will reply.

How early should event training start?

For a large event, general training usually starts 3–4 months before, followed by role and venue training in the final weeks. We plan backwards from your event date.

Can you write the training manuals?

Yes. We write general, role and venue manuals in English and Hindi, and train your trainers to deliver them.

Do you offer courses for students?

Yes. Sports Management, Coach & Support Staff certification, and Esports & Gaming Careers are open to students.

Can volunteers learn online before the event?

Yes. Your branded LMS portal hosts onboarding modules, quizzes and certificates on mobile.

How is pricing decided?

By workforce size, number of venues and timelines. Send an enquiry for a proposal.

Start a conversation

Build a stronger Sports & Games workforce

Tell us about your teams, locations and goals. We will propose a programme, a pilot and how we will measure it.

  • Proposal tailored to your roles
  • Pilot batch before scale-up
  • Your branded LMS portal included

Request a proposal

No obligation. Your details stay private.